Textbook

20 minute manager: Difficult Conversations

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This book will help you develop the skills you need to turn a difficult conversations into a productive dialogue, including: understanding what makes some conversations difficult, discovering what's at the heart of the challenge you're facing, identifying and managing the emotions involved, seeing the bigger picture to expand possible solutions, listening actively and responding with empathy.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

506 HAR 2 2016

Penerbit

Boston, USA : Harvard Business Review Press., 2016

Deskripsi Fisik

xii+116 hlm.;tab.;17,5 cm

Bahasa

ISBN/ISSN

978-1-63369-078-3

Klasifikasi

506

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Percakapan

Info Detail Spesifik

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Pernyataan Tanggungjawab

Pengarang Utama

Versi lain/terkait

Lampiran Berkas

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