Textbook
Essentials of Knowledge Management
This book is a practical survey of the field of Knowledge Management (KM). The preservation and packaging of corporate knowledge is especially relevent today, given that the majority of the service-oriented workforce is composed of knowledge workers. The aim of this book is to examine approaches to Knowledge Management that contribute to corporate competitiveness, and those that don't. The book assumes an intelligent CEO-level reader, but one who unfamiliar with the nuances of the KM field and needs to come up to speed in one quick reading. Readers will understand how their business can be optimized using KM techniques and strategies.
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